REFUNDS

•   Refunds for all eligible returns or cancellations are issued through the payment method used at the time of purchase, except for cash payments made under the Pay on Delivery mode of payment; 

  Easymeds reserves the right to modify/implement a new pricing structure at any time prior to billing you for your initial payment of the Fees or for future payments of the Fees.

REFUND TIMELINES

 # The time frame for different payment modes is typically 30 (Thirty) working/business days post the return has been received and verified by Easymeds;

  # Refund timelines depend on bank turnaround times and RBI guidelines. 

  # This may change from time to time. Business days shall mean any day of the week (excluding Saturday Sunday and public holidays) on which commercial banks in India are open for business. 

     Considering limited manpower at banks due to the pandemic, refund timelines might vary;

  For orders placed using Pay on Delivery as the payment method, refunds can be processed to your bank account via National Electronic Funds Transfer (NEFT). There will be no cash refund;

 To receive refunds in NEFT form, you will need to update the following information to enable us to process a refund to your account:

 The Bank Account Number;

     IFSC Code; and

    Account Holder's Name.

To the extent permitted by applicable laws, Easymeds will not be liable for any delay caused in refunds due to delay by third-party affiliates (including banks), in providing information by the customer, technical issues and other reasons beyond its control.